What You Will Learn Introduction to ISO/IEC 20000 and IT Service Management (ITSM): Gain a deep understanding of ISO/IEC 20000, the international standard for IT service management, and learn how it supports the delivery of consistent, efficient, and high-quality IT services. ISO/IEC 20000 Framework and Requirements: Explore the structure, scope, and requirements of the standard, […]
What You Will Learn Introduction to ISO 22301 and Business Continuity Management Systems (BCMS): Gain an in-depth understanding of ISO 22301, the international standard for Business Continuity Management, and learn how it helps organizations prepare for, respond to, and recover from disruptive incidents. ISO 22301 Framework and Requirements: Explore the structure, clauses, and requirements of […]
What You Will Learn Understanding Cybersecurity Basics: Learn the fundamental concepts of cybersecurity, common threats, and why awareness is the first step to protecting yourself and your organization. Recognizing Cyber Threats: Gain the ability to identify different types of attacks such as phishing, malware, ransomware, social engineering, and insider threats. Safe Internet and Email Practices: […]
What You Will Learn Foundations of ISO/IEC 27001 LA: Understand the core principles of Information Security Management Systems (ISMS) and the structure of the ISO/IEC 27001 standard, including key terms, definitions, and concepts. Requirements of ISO/IEC 27001: Study each clause of the standard in detail. Learn the mandatory requirements for establishing, implementing, maintaining, and continually […]
What You Will Learn Foundations of ISO/IEC 20000: Gain a solid understanding of IT Service Management (ITSM) concepts and the structure of ISO/IEC 20000. You’ll learn the terminology, definitions, and principles that form the backbone of the standard. Detailed Study of ISO/IEC 20000-1 Requirements: Explore each clause of the standard in depth. Understand the mandatory […]
What You Will Learn Understanding ISO 42001 and AI Management Systems (AIMS): Gain a comprehensive understanding of the ISO 42001 standard, its structure, requirements, and how it supports responsible, safe, and effective AI governance within organizations. Establishing and Implementing an AI Management System:Learn how to design, implement, and maintain an AI Management System (AIMS) aligned […]
What You Will Learn Managing Azure Identities and Governance: Learn how to manage Azure Active Directory (Azure AD), users, groups, roles, and access control, and implement governance features such as role-based access control (RBAC), resource locks, and policy assignments. Implementing and Managing Storage: Gain practical skills in creating and managing storage accounts, configuring blob storage, […]
What You Will Learn Introduction to Information Security: Understand the fundamentals of information security, governance, and risk management, and the importance of protecting organizational assets in a connected world. Security and Risk Management: Learn the core principles of confidentiality, integrity, and availability (CIA), along with governance, compliance, and risk management practices essential for protecting organizational […]
What You Will Learn Understanding ISO 9001 LA Quality Management Principles: Gain a strong understanding of the ISO 9001 standard, its structure, requirements, and the quality management principles that support consistent organizational performance. Audit Principles, Processes & Techniques: Learn internationally recognized auditing methods, including planning, conducting, reporting, and following up on audits in accordance with […]
What You Will Learn Foundations of ISO 22301 and Business Continuity Management (BCM): Gain a clear understanding of the principles of Business Continuity Management (BCM) and the structure of ISO 22301. Learn the essential concepts, terms, and definitions that underpin the standard. Detailed Study of ISO 22301 LA Requirements: Explore each clause of the standard […]
