Quality Management System
ISO 9001 (Lead Implementer)
ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System (QMS) based on ISO 9001. During this training course, you will also gain a thorough understanding of the best practices of Quality Management Systems and consequently improve an organization’s customer satisfaction and overall performance and effectiveness.
Benefits
After mastering all the necessary concepts of Quality Management Systems, you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead Implementer” credential. By holding a PECB Lead Implementer Certificate, you will be able to
Demonstrate that you have the practical knowledge and professional capabilities to implement ISO 9001 in an organization.
Who should attend?
- Managers or consultants involved in Quality Management
- Expert advisors seeking to master the implementation of a Quality Management System
- Individuals responsible for maintaining conformance with QMS requirements
- QMS team members
Course Outline:
Day 1 Introduction to ISO 9001 and initiation of a QMS
- Course objectives and structure
- Standards and regulatory frameworks
- Quality Management Systems (QMS)
- Initiating the implementation of a QMS
- Understanding the organization and clarifying the quality objectives
Day 2 Plan the implementation of a QMS
- Leadership and commitment
- QMS scope
- QMS policies
- Roles, responsibilities and authorities
- Risk assessment
- Quality objectives and planning of changes
Day 3 Implementation of a QMS
- Resource management
- Awareness and communication
- Documentation management
- Operational control
- Product requirements, design and purchasing process
- Production and service provision
Day 4 QMS monitoring, measurement, continuous improvement and preparation for
a certification audit
- Monitoring, measurement, analysis and evaluation
- Internal audit
- Management review
- Treatment of non-conformities
- Continual improvement
- Preparing for the certification audit
- Competence and evaluation of implementers
- Closing the training
ISO 9001 Lead Implementer
Master the implementation and management of Quality Management Systems (QMS) based on ISO 9001
ISO 9001 Lead Auditor
Master the Audit of Quality Management Systems (QMS) based on ISO 9001