What You Will Learn Introduction to ISO/IEC 20000 and IT Service Management (ITSM): Gain a deep understanding of ISO/IEC 20000, the international standard for IT service management, and learn how it supports the delivery of consistent, efficient, and high-quality IT services. ISO/IEC 20000 Framework and Requirements: Explore the structure, scope, and requirements of the standard, […]
What You Will Learn Introduction to ISO 22301 and Business Continuity Management Systems (BCMS): Gain an in-depth understanding of ISO 22301, the international standard for Business Continuity Management, and learn how it helps organizations prepare for, respond to, and recover from disruptive incidents. ISO 22301 Framework and Requirements: Explore the structure, clauses, and requirements of […]
What You Will Learn Understanding ISO 42001 and AI Management Systems (AIMS): Gain a comprehensive understanding of the ISO 42001 standard, its structure, requirements, and how it supports responsible, safe, and effective AI governance within organizations. Establishing and Implementing an AI Management System:Learn how to design, implement, and maintain an AI Management System (AIMS) aligned […]
What You Will Learn Understanding Data Protection & Privacy Frameworks: Gain a solid understanding of global data protection laws and standards such as GDPR, ISO 27701, ISO 29100, and regional privacy regulations, including their principles, requirements, and operational implications. Roles and Responsibilities of a Data Protection Officer: Learn the core duties of a DPO, including […]
What You Will Learn Introduction to ISO/IEC 27001 and Information Security Management: Gain a comprehensive understanding of ISO/IEC 27001, the globally recognized standard for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS). ISO/IEC 27001 Framework and Requirements: Explore the structure and key requirements of ISO/IEC 27001, including organizational context, leadership, planning, […]
What You Will Learn Principles of Effective Organizational Governance: Understand the purpose, principles, and framework of ISO 37000 and how effective governance contributes to sustainable organizational success. Governance Roles and Responsibilities: Learn the responsibilities of governing bodies, executive management, and stakeholders in establishing accountability, oversight, and strategic direction. Ethical Leadership and Organizational Culture: Develop an […]
