MO-400

Mo-101

MO-400

The MO-400 Outlook Associate course is designed to equip learners with the core skills and best practices for using Microsoft Outlook (2019) efficiently and professionally. It’s targeted at users who want to manage email, schedules, contacts, and tasks confidently, and who wish to earn the MOS Outlook Associate certification. The course combines hands-on training and guided exercises to ensure participants can use Outlook as a powerful tool for personal and business productivity.

This certification proves you can apply Outlook’s main features: customizing the interface, formatting message content, inserting graphic elements, responding to and organizing emails and meeting requests, and managing calendars, contacts, and tasks.

What You Will Learn

Manage Outlook Settings & Processes
Customize Outlook’s interface and settings, perform search operations, configure mail settings, and manage how Outlook works under the hood (such as view options, display settings, etc.).

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Manage Contacts & Tasks
Create and manage contact records and contact groups; set up and track tasks; organize contacts; use Outlook tasks or to-do lists in productivity workflows.
Manage Schedules
Create and manage calendar items like appointments, events, meetings, respond to meeting requests, coordinate schedules, and manage delegates where applicable.

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Who should Attend?

Business Professionals & Office Administrators
Customer Service & Support Staff
Project Coordinators & Managers
Human Resources & Personnel Staff
Sales & Marketing Professionals
Job Seekers & Administrative Support Specialists

Frequently Asked Questions

When is the next class starting?
We run new training classes every month. Please check the schedule page for upcoming start dates.
What is the pass rate?
On average, the majority of our learners successfully pass their Microsoft exam on the first attempt (based on previous training classes).
Do I get a certificate after completing the course?
Yes. Our Participants who complete the training and assessments will receive a certificate of completion, which can also be added to their resume and LinkedIn profile.
Do I get access to lab environments?
Yes. You will have access to hands-on labs, virtual machines, and real-world scenarios to practice and build confidence.
Will this course prepare me for certification?
Absolutely. The course is aligned with Microsoft certifications, giving you the knowledge and practical experience needed to succeed in the exams and in the workplace

Need Any Help

Need Any Help, Call Us 24/7 For Support

NG: Call Us
+234 806 726 9749
GH: Call Us
+233 24 454 6866
Mail Us
info@trainingheights.com
Office Address
Nigeria, Ghana

Ready to Learn?

Take the next step in your career with this course. Enhance your skills today.