What You Will Learn
- Introduction to ISO 9001 and Quality Management Systems (QMS): Understand the fundamentals of ISO 9001, its structure, and the purpose of a Quality Management System (QMS) in driving organizational efficiency and customer satisfaction.
- ISO 9001 Principles and Framework: Learn the seven quality management principles, including customer focus, leadership, engagement of people, process approach, and continual improvement that form the backbone of ISO 9001.
- Planning a Quality Management System: Gain the knowledge and skills to establish a QMS framework, define objectives, identify key processes, and ensure alignment with organizational goals and strategic direction.
- Implementing the QMS: Explore how to implement ISO 9001 requirements, including process documentation, operational controls, performance measurement, and compliance with international standards.
- Internal Audit and Performance Evaluation: Learn how to conduct internal audits, monitor quality performance, and evaluate the effectiveness of your QMS using performance indicators and risk-based thinking.
- Leadership and Roles in QMS Implementation: Understand the responsibilities of top management, quality managers, and implementation teams in establishing a culture of quality and continuous improvement.
- Risk-Based Thinking and Continual Improvement: Discover how to identify and address risks and opportunities within your QMS, ensuring long-term stability, compliance, and process enhancement.
- Preparing for Certification: Receive expert guidance on the ISO 9001 certification process from documentation review to external audits—and learn how to maintain certification through continual improvement.
- Lead Implementer Skills: Develop leadership and project management skills to guide an organization through successful QMS implementation, ensuring sustainable quality outcomes.
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We keep class sizes small to ensure hands-on support and personalized feedback.
Seats left: 12
📅 Happening on: Nov 04 – Nov 06, 2025
⏳ Duration: 3days • Live
