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SUMMARY:ITIL V5 Foundation
DESCRIPTION:What You Will Learn\n\nIntroduction to ITIL® 5 and Service Management:Gain a clear understanding of the ITIL® 5 framework\, its evolution\, and how it supports modern IT service management practices in a digital and agile world.\nKey Concepts of Service Management:Learn the fundamental concepts and terminology of IT service management\, including value creation\, co-creation\, service relationships\, and the service value system (SVS).\nKey Concepts of Service Management:Learn the fundamental concepts and terminology of IT service management\, including value creation\, co-creation\, service relationships\, and the service value system (SVS).\nThe ITIL® Service Value System (SVS):Explore how the SVS ensures a holistic approach to service management by integrating principles\, governance\, and continual improvement to create value for stakeholders.\nITIL® 5 Guiding Principles:Learn the seven guiding principles that drive ITIL® 5 practices\, such as focusing on value\, starting where you are\, and keeping it simple and practical.\nService Value Chain and Practices:Gain insights into the service value chain and how its six key activities — plan\, improve\, engage\, design & transition\, obtain/build\, and deliver & support — work together to deliver effective services.\nCore ITIL® Management Practices:Understand essential ITIL® practices\, including incident management\, change enablement\, problem management\, and continual improvement.\nGovernance and Continual Improvement:Learn how governance supports alignment between IT and business objectives\, and how continual improvement ensures ongoing service optimization.\nPreparing for ITIL® 5 Foundation Certification:Get familiar with the ITIL® 5 Foundation exam structure\, question formats\, and proven strategies to help you succeed and earn your globally recognized certification.\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Mar 25 – Mar 27\, 2026 \n⏳ Duration: 3 days • Live
URL:https://trainingheights.com/event/itil-v5-foundation/
LOCATION:Virtual\, Nigeria
CATEGORIES:ITIL V4
ATTACH;FMTTYPE=image/jpeg:https://trainingheights.com/wp-content/uploads/2025/09/ITIL®-V4.jpg
ORGANIZER;CN="Training Heights":MAILTO:victoria.oyedeji@trainingheights.com
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