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X-WR-CALNAME:Training Heights
X-ORIGINAL-URL:https://trainingheights.com
X-WR-CALDESC:Events for Training Heights
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TZID:Africa/Lagos
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TZOFFSETTO:+0100
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DTSTART:20250101T000000
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BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261005T000000
DTEND;TZID=Africa/Lagos:20261009T000000
DTSTAMP:20261007T005622
CREATED:20260713T095343Z
LAST-MODIFIED:20260909T112951Z
UID:7700-1791158400-1791504000@trainingheights.com
SUMMARY:CCNA
DESCRIPTION:What You Will Learn\n\nNetworking Fundamentals: Understand the core concepts of networking\, including network architectures\, protocols\, IP addressing\, and the OSI and TCP/IP models that form the foundation of modern networks.\nNetwork Access & Switching: Learn how to configure and manage switches\, VLANs\, trunking\, Spanning Tree Protocol (STP)\, EtherChannel\, and wireless local area networks (WLANs).\nIP Connectivity & Routing: Develop practical skills in configuring IPv4 and IPv6 addressing\, static and dynamic routing\, OSPF\, and troubleshooting network connectivity issues.\nIP Services & Network Management: Gain knowledge of essential network services such as DHCP\, DNS\, NAT\, NTP\, QoS\, SNMP\, and Syslog to ensure efficient network operations and management.\nNetwork Security Fundamentals: Learn how to secure network devices and infrastructure by implementing access control lists (ACLs)\, device hardening\, authentication\, VPN basics\, and security best practices.\nNetwork Automation & Programmability: Explore the fundamentals of network automation\, Software-Defined Networking (SDN)\, APIs\, automation tools\, and controller-based networking to support modern IT environments.\nNetwork Troubleshooting & Performance Optimization: Develop the ability to identify\, diagnose\, and resolve common network issues using industry-standard troubleshooting methodologies and Cisco diagnostic tools.\nReal-World Network Implementation: Gain hands-on experience configuring Cisco routers and switches\, implementing enterprise network solutions\, and applying best practices for network deployment and maintenance.\nPreparing for CCNA Certification: Build the knowledge\, practical skills\, and confidence required to successfully pass the Cisco Certified Network Associate (CCNA) certification exam and perform effectively in networking and IT infrastructure roles.\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Oct 5 – Oct 9\, 2026 \n⏳ Duration: 4 days • Live
URL:https://trainingheights.com/event/ccna/
CATEGORIES:Cisco
ATTACH;FMTTYPE=image/png:https://trainingheights.com/wp-content/uploads/2026/07/CCNA.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261006T000000
DTEND;TZID=Africa/Lagos:20261009T000000
DTSTAMP:20261007T005622
CREATED:20260409T112019Z
LAST-MODIFIED:20261005T070125Z
UID:7008-1791244800-1791504000@trainingheights.com
SUMMARY:CDPO (PECB)
DESCRIPTION:What You Will Learn\n\nUnderstanding Data Protection & Privacy Frameworks: Gain a solid understanding of global data protection laws and standards such as GDPR\, ISO 27701\, ISO 29100\, and regional privacy regulations\, including their principles\, requirements\, and operational implications.\nRoles and Responsibilities of a Data Protection Officer: Learn the core duties of a DPO\, including monitoring compliance\, advising management\, managing data protection risks\, and serving as the main point of contact with regulatory authorities.\nData Governance & Privacy Management Systems: Understand how to establish\, implement\, and maintain a Privacy Information Management System (PIMS) aligned with international best practices.\nData Processing\, Consent & Rights Management: Master the rules for lawful processing of personal data\, obtaining and managing consent\, and supporting data subject rights such as access\, portability\, correction\, and deletion.\nRisk Assessment & Privacy Impact Analysis: Develop the skills to conduct Data Protection Impact Assessments (DPIAs)\, identify privacy risks\, and implement controls to mitigate those risks effectively.\nIncident Response & Data Breach Management: Learn how to detect\, manage\, and report data breaches\, including communication protocols\, investigation steps\, and regulatory timelines.\nDocumentation & Compliance Requirements: Understand how to develop and maintain mandatory documentation such as privacy notices\, processing records\, data sharing agreements\, and retention policies.\nVendor\, Third-Party & Cross-Border Data Management: Gain insights into assessing and managing data protection compliance across suppliers\, partners\, cloud services\, and international data transfers.\nAuditing\, Monitoring & Continuous Improvement: Learn how to audit privacy practices\, measure compliance\, monitor performance\, and drive continual improvement in data protection programs.\nCertification and Professional Development: Prepare thoroughly for the CDPO certification exam with practical examples\, case studies\, and implementation templates.\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Oct 06 – Oct 09\, 2026 \n⏳ Duration: 4days • Live
URL:https://trainingheights.com/event/cdpo-pecb/
CATEGORIES:EC-Council
ATTACH;FMTTYPE=image/png:https://trainingheights.com/wp-content/uploads/2025/12/CDPO.156Z.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261012T000000
DTEND;TZID=Africa/Lagos:20261016T000000
DTSTAMP:20261007T005622
CREATED:20251013T150248Z
LAST-MODIFIED:20261005T070244Z
UID:5453-1791763200-1792108800@trainingheights.com
SUMMARY:CISSP
DESCRIPTION:What You Will Learn\n\nIntroduction to Information Security: Understand the fundamentals of information security\, governance\, and risk management\, and the importance of protecting organizational assets in a connected world.\nSecurity and Risk Management: Learn the core principles of confidentiality\, integrity\, and availability (CIA)\, along with governance\, compliance\, and risk management practices essential for protecting organizational assets.\nAsset Security: Understand how to classify\, manage\, and protect information and assets throughout their lifecycle\, ensuring proper data security and compliance with global standards.\nSecurity Architecture and Engineering: Explore secure design principles\, cryptography\, and security models\, and learn how to build and maintain resilient systems against evolving cyber threats.\nCommunication and Network Security: Master secure network architecture\, transmission methods\, and communication channels—learning how to protect data in transit and defend against network-based attacks.\nIdentity and Access Management (IAM): Gain practical knowledge on controlling access\, implementing authentication mechanisms\, and managing identities to ensure that only authorized users access critical systems.\nSecurity Assessment and Testing: Learn how to design\, perform\, and analyze security testing strategies to identify vulnerabilities and maintain system integrity across organizational environments.\nSecurity Operations: Master incident response\, disaster recovery\, logging\, monitoring\, and forensics to maintain business continuity and operational resilience.\nSoftware Development Security: Discover how to integrate security throughout the software development lifecycle (SDLC) to minimize risks in modern applications and cloud-based environments.\nCertification and Professional Development: Prepare for the CISSP certification exam with domain-based study\, practice assessments\, and guidance to advance your cybersecurity career.\n\n\n\n\n\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Oct 12 – Oct 16\, 2026 \n⏳ Duration: 5 days • Live
URL:https://trainingheights.com/event/cissp/
CATEGORIES:EC-Council
ATTACH;FMTTYPE=image/jpeg:https://trainingheights.com/wp-content/uploads/2025/10/CISSP.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261013T000000
DTEND;TZID=Africa/Lagos:20261016T000000
DTSTAMP:20261007T005622
CREATED:20251002T122255Z
LAST-MODIFIED:20261005T081117Z
UID:4445-1791849600-1792108800@trainingheights.com
SUMMARY:IT Service Management: ISO 20000 LA
DESCRIPTION:What You Will Learn\n\nIT Service Management System (ITSMS) Fundamentals: Understand the principles\, structure\, and requirements of ISO/IEC 20000 and how it supports effective IT service management.\nISO/IEC 20000 LA Requirements & Clauses: Learn the key clauses of the standard and how they apply to planning\, delivering\, and improving IT services within organizations.\nAudit Principles\, Methods & Standards: Gain knowledge of auditing principles and practices based on ISO 19011 and ISO/IEC 17021-1 for conducting effective management system audits.\nPlanning and Preparing ITSMS Audits: Develop the ability to plan\, scope\, and prepare for internal and external audits\, including audit programmes and checklists.\nConducting Audit Activities: Learn how to perform audits\, conduct interviews\, gather objective evidence\, and evaluate IT service management processes.\nAudit Reporting & Nonconformity Management: Understand how to document findings\, write audit reports\, identify nonconformities\, and recommend corrective actions.\nManaging Audit Teams & Programmes: Gain skills to lead audit teams\, coordinate audit activities\, and manage audit programmes effectively.\nEvaluating Service Performance & Improvement: Learn how to assess service performance\, identify improvement opportunities\, and support continual improvement of IT services.\nCertification Readiness & Compliance: Prepare organizations for ISO/IEC 20000 certification by ensuring compliance with standard requirements and audit expectations.\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Oct 13 – Oct 16\, 2026 \n⏳ Duration: 3 days • Live
URL:https://trainingheights.com/event/it-service-management-iso-20000-la/
CATEGORIES:Iso standards
ATTACH;FMTTYPE=image/png:https://trainingheights.com/wp-content/uploads/2025/10/08-1024x769-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261013T000000
DTEND;TZID=Africa/Lagos:20261016T000000
DTSTAMP:20261007T005622
CREATED:20251002T125004Z
LAST-MODIFIED:20261005T080653Z
UID:4480-1791849600-1792108800@trainingheights.com
SUMMARY:Quality Management: ISO 9001 LA
DESCRIPTION:What You Will Learn\n\nUnderstanding ISO 9001 LA Quality Management Principles: Gain a strong understanding of the ISO 9001 standard\, its structure\, requirements\, and the quality management principles that support consistent organizational performance.\nAudit Principles\, Processes & Techniques: Learn internationally recognized auditing methods\, including planning\, conducting\, reporting\, and following up on audits in accordance with ISO 19011 and ISO/IEC 17021-1.\nRoles and Responsibilities of a Lead Auditor: Understand the duties of a lead auditor—from managing an audit team to ensuring audit objectives are met and communicating findings professionally and effectively.\nConducting Internal & External QMS Audits: Develop the competence to conduct full lifecycle audits\, including opening meetings\, document reviews\, interviews\, evidence collection\, and closing meetings.\nRisk-Based Thinking & Quality Improvement: Learn how to apply risk-based approaches during audits\, identify improvement opportunities\, and evaluate organizational risk controls and corrective actions.\nNonconformity Identification & Reporting: Gain skills in identifying nonconformities\, documenting audit findings\, writing clear reports\, and verifying corrective and preventive actions.\nManaging Audit Programs: Understand how to design\, implement\, and maintain an audit program that aligns with organizational goals and regulatory requirements.\nEffective Communication & Interview Techniques: Develop strong communication\, questioning\, and observation skills to ensure accurate assessment and productive interaction during audits.\nPreparing Organizations for Certification: Learn how to guide organizations through the audit and certification process\, ensuring readiness and alignment with ISO 9001 requirements.\nCertification & Professional Competence: Get fully prepared for the ISO 9001 Lead Auditor certification exam with real-world case studies\, auditing scenarios\, and hands-on exercises.\n\n\n\n\n\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Oct 13 – Oct 16\, 2026 \n⏳ Duration: 3 days • Live
URL:https://trainingheights.com/event/quality-management-iso-9001-la/
CATEGORIES:Iso standards
ATTACH;FMTTYPE=image/avif:https://trainingheights.com/wp-content/uploads/2025/10/Iso-9001-LA.avif
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261019T000000
DTEND;TZID=Africa/Lagos:20261022T000000
DTSTAMP:20261007T005622
CREATED:20251202T130802Z
LAST-MODIFIED:20261005T111008Z
UID:6168-1792368000-1792627200@trainingheights.com
SUMMARY:CDPO
DESCRIPTION:What You Will Learn\n\nUnderstanding Data Protection & Privacy Frameworks: Gain a solid understanding of global data protection laws and standards such as GDPR\, ISO 27701\, ISO 29100\, and regional privacy regulations\, including their principles\, requirements\, and operational implications.\nRoles and Responsibilities of a Data Protection Officer: Learn the core duties of a DPO\, including monitoring compliance\, advising management\, managing data protection risks\, and serving as the main point of contact with regulatory authorities.\nData Governance & Privacy Management Systems: Understand how to establish\, implement\, and maintain a Privacy Information Management System (PIMS) aligned with international best practices.\nData Processing\, Consent & Rights Management: Master the rules for lawful processing of personal data\, obtaining and managing consent\, and supporting data subject rights such as access\, portability\, correction\, and deletion.\nRisk Assessment & Privacy Impact Analysis: Develop the skills to conduct Data Protection Impact Assessments (DPIAs)\, identify privacy risks\, and implement controls to mitigate those risks effectively.\nIncident Response & Data Breach Management: Learn how to detect\, manage\, and report data breaches\, including communication protocols\, investigation steps\, and regulatory timelines.\nDocumentation & Compliance Requirements: Understand how to develop and maintain mandatory documentation such as privacy notices\, processing records\, data sharing agreements\, and retention policies.\nVendor\, Third-Party & Cross-Border Data Management: Gain insights into assessing and managing data protection compliance across suppliers\, partners\, cloud services\, and international data transfers.\nAuditing\, Monitoring & Continuous Improvement: Learn how to audit privacy practices\, measure compliance\, monitor performance\, and drive continual improvement in data protection programs.\nCertification and Professional Development: Prepare thoroughly for the CDPO certification exam with practical examples\, case studies\, and implementation templates.\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Oct 19 – Oct 22\, 2026 \n⏳ Duration: 4days • Live
URL:https://trainingheights.com/event/cdpo/
CATEGORIES:EC-Council
ATTACH;FMTTYPE=image/png:https://trainingheights.com/wp-content/uploads/2025/12/CDPO.156Z.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261019T000000
DTEND;TZID=Africa/Lagos:20261023T000000
DTSTAMP:20261007T005622
CREATED:20251002T123724Z
LAST-MODIFIED:20261005T084514Z
UID:4463-1792368000-1792713600@trainingheights.com
SUMMARY:COMPTIA A+
DESCRIPTION:What You Will Learn\n\nFundamentals of IT and Computing in COMPTIA A+: Build a strong foundation in computer hardware\, software\, operating systems\, and networking essentials to kickstart your IT career.\nPC Hardware and Peripherals: Understand how to identify\, install\, and troubleshoot hardware components such as motherboards\, processors\, memory\, storage devices\, and peripherals.\nOperating Systems: Learn to install\, configure\, and maintain major operating systems including Windows\, macOS\, Linux\, and mobile OS platforms.\nNetworking Basics: Gain knowledge of networking concepts\, protocols\, and devices. Learn how to set up small networks\, manage IP addressing\, and troubleshoot connectivity issues.\nSecurity Essentials: Explore the fundamentals of IT security\, including threat detection\, malware prevention\, and secure practices to protect devices and data.\nMobile Devices: Learn how to configure\, troubleshoot\, and support mobile devices\, including smartphones and tablets\, across different operating systems.\nVirtualization and Cloud Computing: Understand the basics of virtualization technologies and cloud service models that are transforming modern IT environments.\nTroubleshooting Techniques: Develop strong problem-solving skills to diagnose and resolve issues related to hardware\, software\, and networking through structured troubleshooting methods.\n\n\n\n\n\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Oct 19 – Oct 23\, 2026 \n⏳ Duration: 5 days • Live
URL:https://trainingheights.com/event/comptia-a/
CATEGORIES:Comptia
ATTACH;FMTTYPE=image/png:https://trainingheights.com/wp-content/uploads/2025/10/camptia-A.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261020T000000
DTEND;TZID=Africa/Lagos:20261023T000000
DTSTAMP:20261007T005622
CREATED:20251002T124703Z
LAST-MODIFIED:20261005T090034Z
UID:4475-1792454400-1792713600@trainingheights.com
SUMMARY:Information Security: ISO 27001 LA
DESCRIPTION:What You Will Learn\n\nFoundations of ISO/IEC 27001 LA: Understand the core principles of Information Security Management Systems (ISMS) and the structure of the ISO/IEC 27001 standard\, including key terms\, definitions\, and concepts.\nRequirements of ISO/IEC 27001: Study each clause of the standard in detail. Learn the mandatory requirements for establishing\, implementing\, maintaining\, and continually improving an ISMS.\nInformation Security Controls (Annex A): Explore the 93 security controls in Annex A and understand how they apply in managing risks to information assets.\nAudit Principles and Process: Gain knowledge of international audit standards and best practices. Learn how to plan\, conduct\, report\, and follow up on ISMS audits effectively.\nPractical Auditing Techniques: Develop real-world skills for interviewing\, reviewing documents\, gathering audit evidence\, and identifying nonconformities. Case studies and scenarios will help sharpen your skills.\nRole of the Lead Auditor: Learn how to lead an audit team with confidence. Build leadership\, communication\, and conflict resolution skills necessary for guiding an audit team through the entire process.\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Oct 20 – Oct 23\, 2026 \n⏳ Duration: 4 days • Live
URL:https://trainingheights.com/event/information-security-iso-27001-la/
CATEGORIES:Iso standards
ATTACH;FMTTYPE=image/jpeg:https://trainingheights.com/wp-content/uploads/2025/09/ISO-27001LA.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261026T000000
DTEND;TZID=Africa/Lagos:20261229T000000
DTSTAMP:20261007T005622
CREATED:20260826T081109Z
LAST-MODIFIED:20260909T113644Z
UID:7695-1792972800-1798502400@trainingheights.com
SUMMARY:Information Security: ISO 27001 LA (PECB)
DESCRIPTION:What You Will Learn\n\nFoundations of ISO/IEC 27001 LA: Understand the core principles of Information Security Management Systems (ISMS) and the structure of the ISO/IEC 27001 standard\, including key terms\, definitions\, and concepts.\nRequirements of ISO/IEC 27001: Study each clause of the standard in detail. Learn the mandatory requirements for establishing\, implementing\, maintaining\, and continually improving an ISMS.\nInformation Security Controls (Annex A): Explore the 93 security controls in Annex A and understand how they apply in managing risks to information assets.\nAudit Principles and Process: Gain knowledge of international audit standards and best practices. Learn how to plan\, conduct\, report\, and follow up on ISMS audits effectively.\nPractical Auditing Techniques: Develop real-world skills for interviewing\, reviewing documents\, gathering audit evidence\, and identifying nonconformities. Case studies and scenarios will help sharpen your skills.\nRole of the Lead Auditor: Learn how to lead an audit team with confidence. Build leadership\, communication\, and conflict resolution skills necessary for guiding an audit team through the entire process.\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Oct 26 – Oct 29\, 2026 \n⏳ Duration: 4 days • Live
URL:https://trainingheights.com/event/information-security-iso-27001-la-pecb/
CATEGORIES:Iso standards
ATTACH;FMTTYPE=image/jpeg:https://trainingheights.com/wp-content/uploads/2025/09/ISO-27001LA.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261027T000000
DTEND;TZID=Africa/Lagos:20261029T000000
DTSTAMP:20261007T005622
CREATED:20250926T192907Z
LAST-MODIFIED:20261005T090201Z
UID:4195-1793059200-1793232000@trainingheights.com
SUMMARY:ITIL V5 Foundation
DESCRIPTION:What You Will Learn\n\nIntroduction to ITIL® 5 and Service Management: Gain a clear understanding of the ITIL® 5 framework\, its evolution\, and how it supports modern IT service management practices in a digital and agile world.\nKey Concepts of Service Management: Learn the fundamental concepts and terminology of IT service management\, including value creation\, co-creation\, service relationships\, and the service value system (SVS).\nKey Concepts of Service Management: Learn the fundamental concepts and terminology of IT service management\, including value creation\, co-creation\, service relationships\, and the service value system (SVS).\nThe ITIL® Service Value System (SVS): Explore how the SVS ensures a holistic approach to service management by integrating principles\, governance\, and continual improvement to create value for stakeholders.\nITIL® 5 Guiding Principles: Learn the seven guiding principles that drive ITIL® 5 practices\, such as focusing on value\, starting where you are\, and keeping it simple and practical.\nService Value Chain and Practices: Gain insights into the service value chain and how its six key activities — plan\, improve\, engage\, design & transition\, obtain/build\, and deliver & support — work together to deliver effective services.\nCore ITIL® Management Practices: Understand essential ITIL® practices\, including incident management\, change enablement\, problem management\, and continual improvement.\nGovernance and Continual Improvement: Learn how governance supports alignment between IT and business objectives\, and how continual improvement ensures ongoing service optimization.\nPreparing for ITIL® 5 Foundation Certification: Get familiar with the ITIL® 5 Foundation exam structure\, question formats\, and proven strategies to help you succeed and earn your globally recognized certification.\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Oct 27 – Oct 29\, 2026 \n⏳ Duration: 3 days • Live
URL:https://trainingheights.com/event/itil-v5-foundation/
LOCATION:Virtual\, Nigeria
CATEGORIES:ITIL V5
ATTACH;FMTTYPE=image/jpeg:https://trainingheights.com/wp-content/uploads/2025/09/ITIL®-V4.jpg
ORGANIZER;CN="Training Heights":MAILTO:victoria.oyedeji@trainingheights.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261027T000000
DTEND;TZID=Africa/Lagos:20261030T000000
DTSTAMP:20261007T005622
CREATED:20251002T125933Z
LAST-MODIFIED:20261005T090635Z
UID:4496-1793059200-1793318400@trainingheights.com
SUMMARY:Business Continuity: ISO 22301 LA
DESCRIPTION:What You Will Learn\n\nFoundations of ISO 22301 and Business Continuity Management (BCM): Gain a clear understanding of the principles of Business Continuity Management (BCM) and the structure of ISO 22301. Learn the essential concepts\, terms\, and definitions that underpin the standard.\nDetailed Study of ISO 22301 LA Requirements: Explore each clause of the standard in depth. Understand what organizations must establish\, implement\, maintain\, and continually improve to ensure effective business continuity management.\nAudit Principles and Process: Learn internationally recognized auditing practices\, including audit planning\, conducting\, reporting\, and follow-up. Understand the entire lifecycle of a BCMS audit.\nRisk Assessment and Business Impact Analysis (BIA): Acquire practical knowledge on how to assess risks\, perform BIA\, and evaluate recovery strategies as part of auditing a Business Continuity Management System (BCMS).\nPractical Auditing Skills: Develop hands-on skills to conduct interviews\, gather audit evidence\, review documentation\, and identify nonconformities. Practice real-life case studies to sharpen your auditing competence.\nRole of the Lead Auditor: Understand the responsibilities of leading an audit team\, including leadership\, communication\, and conflict resolution skills. Learn how to guide the audit process effectively from start to finish.\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Oct 27 – Oct 30\, 2026 \n⏳ Duration: 4 days • Live
URL:https://trainingheights.com/event/business-continuity-iso-22301-la/
CATEGORIES:Iso standards
ATTACH;FMTTYPE=image/jpeg:https://trainingheights.com/wp-content/uploads/2025/10/ISO-22301-LA.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261027T000000
DTEND;TZID=Africa/Lagos:20261230T000000
DTSTAMP:20261007T005622
CREATED:20260306T102609Z
LAST-MODIFIED:20260909T113426Z
UID:6830-1793059200-1798588800@trainingheights.com
SUMMARY:Occupational Health and Safety: ISO 45001 LA
DESCRIPTION:What You Will Learn\n\nOccupational Health & Safety Management System (OHSMS) Fundamentals: Understand the principles\, structure\, and requirements of ISO 45001 and how it helps organizations establish a safe and healthy workplace.\nISO 45001 Standard Requirements: Learn the clauses of the ISO 45001 standard and how they apply to occupational health and safety management systems within organizations.\nAudit Principles\, Methods & Techniques: Gain knowledge of internationally recognized auditing principles\, procedures\, and techniques in accordance with ISO auditing guidelines.\nPlanning and Preparing OHSMS Audits: Develop the skills to plan\, organize\, and prepare for internal and external ISO 45001 audits effectively.\nConducting Audit Activities: Learn how to conduct audit interviews\, collect objective evidence\, evaluate compliance\, and assess the effectiveness of an OHS management system.\nAudit Reporting & Corrective Actions: Understand how to document audit findings\, prepare audit reports\, and support organizations in implementing corrective and preventive actions.\nManaging an Audit Programme: Learn how to manage audit programmes\, coordinate audit teams\, and ensure audits are conducted in line with ISO standards.\nContinual Improvement of OHSMS: Develop the ability to evaluate organizational safety performance and promote continual improvement of occupational health and safety practices.\n\n\n\n\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Oct 27 – Oct 30\, 2026 \n⏳ Duration: 3days • Live
URL:https://trainingheights.com/event/iso-45001-la/
CATEGORIES:Iso standards
ATTACH;FMTTYPE=image/jpeg:https://trainingheights.com/wp-content/uploads/2026/03/ISO-45001-LA.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261103T000000
DTEND;TZID=Africa/Lagos:20261105T000000
DTSTAMP:20261007T005622
CREATED:20251015T090602Z
LAST-MODIFIED:20261005T100739Z
UID:5472-1793664000-1793836800@trainingheights.com
SUMMARY:Quality Management: ISO 9001 LI
DESCRIPTION:What You Will Learn\n\nIntroduction to ISO 9001 and Quality Management Systems (QMS): Understand the fundamentals of ISO 9001\, its structure\, and the purpose of a Quality Management System (QMS) in driving organizational efficiency and customer satisfaction.\nISO 9001 Principles and Framework: Learn the seven quality management principles\, including customer focus\, leadership\, engagement of people\, process approach\, and continual improvement that form the backbone of ISO 9001.\nPlanning a Quality Management System: Gain the knowledge and skills to establish a QMS framework\, define objectives\, identify key processes\, and ensure alignment with organizational goals and strategic direction.\nImplementing the QMS: Explore how to implement ISO 9001 requirements\, including process documentation\, operational controls\, performance measurement\, and compliance with international standards.\nInternal Audit and Performance Evaluation: Learn how to conduct internal audits\, monitor quality performance\, and evaluate the effectiveness of your QMS using performance indicators and risk-based thinking.\nLeadership and Roles in QMS Implementation: Understand the responsibilities of top management\, quality managers\, and implementation teams in establishing a culture of quality and continuous improvement.\nRisk-Based Thinking and Continual Improvement: Discover how to identify and address risks and opportunities within your QMS\, ensuring long-term stability\, compliance\, and process enhancement.\nPreparing for Certification: Receive expert guidance on the ISO 9001 certification process from documentation review to external audits—and learn how to maintain certification through continual improvement.\nLead Implementer Skills: Develop leadership and project management skills to guide an organization through successful QMS implementation\, ensuring sustainable quality outcomes.\n\n\n\n\n\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Nov 03 – Nov 05\, 2026 \n⏳ Duration: 3days • Live
URL:https://trainingheights.com/event/quality-management-iso-9001-li/
CATEGORIES:EC-Council
ATTACH;FMTTYPE=image/png:https://trainingheights.com/wp-content/uploads/2025/10/Generated-Image-October-15-2025-12_38PM.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261103T000000
DTEND;TZID=Africa/Lagos:20261105T000000
DTSTAMP:20261007T005622
CREATED:20260817T134752Z
LAST-MODIFIED:20261005T104514Z
UID:7811-1793664000-1793836800@trainingheights.com
SUMMARY:Occupational Health & Safety: ISO 45001 LI
DESCRIPTION:What You Will Learn\n\nIntroduction to ISO 45001 LI and Occupational Health & Safety Management Systems (OHSMS): Gain a comprehensive understanding of ISO 45001\, the international standard for occupational health and safety\, and how it helps organizations prevent workplace incidents and promote employee well-being.\nISO 45001 Framework and Requirements: Explore the structure and key clauses of ISO 45001\, including context of the organization\, leadership\, planning\, support\, operation\, performance evaluation\, and continual improvement.\nPlanning and Establishing an OHSMS: Learn how to define the scope of an OHSMS\, identify hazards\, assess risks\, and develop objectives and processes aligned with ISO 45001 requirements.\nImplementing Health and Safety Controls: Understand how to implement operational controls\, emergency preparedness procedures\, and hazard mitigation strategies to ensure a safe working environment.\nLeadership and Organizational Roles: Gain insight into the roles of top management\, safety officers\, and workers in building a proactive safety culture and driving OHSMS implementation success.\nRisk Management and Compliance: Learn how to identify legal and regulatory requirements\, manage occupational health and safety risks\, and maintain compliance with international standards.\nMonitoring\, Measurement\, and Evaluation: Develop skills to monitor safety performance\, conduct internal audits\, evaluate system effectiveness\, and apply continual improvement techniques.\nPreparing for Certification Audit: Understand the certification process\, audit stages\, and documentation requirements to ensure readiness for ISO 45001 certification and ongoing compliance.\nLead Implementer Competencies: Build the leadership and project management skills required to guide organizations through the design\, implementation\, and maintenance of a robust OHSMS in line with ISO 45001.\n\n\n\n\n\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Nov 03 – Nov 05\, 2026 \n⏳ Duration: 3days • Live
URL:https://trainingheights.com/event/occupational-health-safety-iso-45001-li/
CATEGORIES:Iso standards
ATTACH;FMTTYPE=image/jpeg:https://trainingheights.com/wp-content/uploads/2025/10/iso-45001-LI.jpg
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BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261110T000000
DTEND;TZID=Africa/Lagos:20261112T000000
DTSTAMP:20261007T005622
CREATED:20251015T114908Z
LAST-MODIFIED:20261005T104416Z
UID:5516-1794268800-1794441600@trainingheights.com
SUMMARY:Business Continuity Management System: ISO 22301 LI
DESCRIPTION:What You Will Learn\n\nIntroduction to ISO 22301 and Business Continuity Management Systems (BCMS): Gain an in-depth understanding of ISO 22301\, the international standard for Business Continuity Management\, and learn how it helps organizations prepare for\, respond to\, and recover from disruptive incidents.\nISO 22301 Framework and Requirements: Explore the structure\, clauses\, and requirements of ISO 22301\, including organizational context\, leadership\, planning\, support\, operation\, performance evaluation\, and continual improvement.\nPlanning and Establishing a BCMS: Learn how to define the scope of a Business Continuity Management System\, identify critical activities\, and set objectives aligned with business resilience goals.\nBusiness Impact Analysis (BIA) and Risk Assessment: Master the techniques for identifying potential threats\, analyzing their impact on business operations\, and developing appropriate risk mitigation and continuity strategies.\nImplementing Business Continuity Controls: Understand how to design and implement continuity solutions\, recovery strategies\, and response plans that ensure operational resilience and minimize downtime.\nLeadership and Roles in BCMS Implementation: Gain insights into the responsibilities of top management\, continuity managers\, and implementation teams in maintaining effective governance and accountability.\nPerformance Evaluation and Continual Improvement: Learn how to monitor and measure BCMS performance\, conduct internal audits\, and apply continual improvement processes to strengthen business resilience.\nPreparing for Certification Audit: Get familiar with the ISO 22301 certification process\, including audit stages\, documentation\, and corrective actions for maintaining compliance and readiness.\nLead Implementer Skills: Develop the leadership\, project management\, and communication skills necessary to lead ISO 22301 implementation projects and ensure sustained business continuity excellence.\n\n\n\n\n\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Nov 10 – Nov 12\, 2026 \n⏳ Duration: 2days • Live
URL:https://trainingheights.com/event/business-continuity-management-system-iso-22301-li/
CATEGORIES:EC-Council
ATTACH;FMTTYPE=image/webp:https://trainingheights.com/wp-content/uploads/2025/09/OIP-17.webp
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BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261117T000000
DTEND;TZID=Africa/Lagos:20261119T000000
DTSTAMP:20261007T005622
CREATED:20251002T130856Z
LAST-MODIFIED:20261005T104920Z
UID:4503-1794873600-1795046400@trainingheights.com
SUMMARY:PRINCE2® Foundation V7
DESCRIPTION:What You Will Learn\n\nIntroduction to PRINCE2® V7: Understand the key principles\, themes\, and processes of PRINCE2® 7\, and why it is the world’s most widely used project management methodology.\nPRINCE2® Principles: Learn the seven guiding principles that form the foundation of PRINCE2® and how they ensure projects remain effective and adaptable.\nProject Governance & Organization: xGain insight into project roles and responsibilities\, governance structures\, and how teams are organized for effective project control.\nPRINCE2® Practices (Themes): Explore core practices such as business case\, organization\, quality\, plans\, risk\, change\, and progressand understand how they are applied throughout a project’s lifecycle.\nPRINCE2® Processes: Gain in-depth knowledge of the seven processes that drive a project from initiation to closure\, ensuring projects are delivered on time\, within budget\, and with quality results.\nPlanning & Product-Based Approach: Develop skills in product-based planning\, defining deliverables\, creating work breakdown structures\, and scheduling project activities.\nRoles and Responsibilities: Learn about the roles within a PRINCE2® project such as Project Board\, Project Manager\, Team Manager\, and Project Assurance and how they interact to achieve success.\nRisk & Change Management: Understand how to identify\, assess\, and manage risks and changes effectively within a controlled project environment.\nProject Monitoring & Control: Learn how to track progress\, manage performance\, and ensure projects stay on time\, within scope\, and on budget.\nTailoring PRINCE2® to Projects: Discover how PRINCE2® can be adapted to suit different project sizes\, industries\, and organizational needs\, making it flexible and practical.\nKey Project Management Skills: Develop essential skills in planning\, risk management\, quality assurance\, and stakeholder engagement that support effective project delivery.\nCertification Preparation:Gain the knowledge and confidence required to successfully pass the PRINCE2 Foundation certification exam.\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Nov 17 – Nov 19\, 2026 \n⏳ Duration: 3 days • Live
URL:https://trainingheights.com/event/prince2-foundation-v7/
CATEGORIES:PRINCE2
ATTACH;FMTTYPE=image/jpeg:https://trainingheights.com/wp-content/uploads/2025/10/PRINCE2-.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261117T000000
DTEND;TZID=Africa/Lagos:20261119T000000
DTSTAMP:20261007T005622
CREATED:20251015T103427Z
LAST-MODIFIED:20261005T105058Z
UID:5503-1794873600-1795046400@trainingheights.com
SUMMARY:Information Security Management System: ISO 27001 LI
DESCRIPTION:What You Will Learn\n\nIntroduction to ISO/IEC 27001 and Information Security Management: Gain a comprehensive understanding of ISO/IEC 27001\, the globally recognized standard for establishing\, implementing\, maintaining\, and continually improving an Information Security Management System (ISMS).\nISO/IEC 27001 Framework and Requirements: Explore the structure and key requirements of ISO/IEC 27001\, including organizational context\, leadership\, planning\, support\, operation\, performance evaluation\, and improvement.\nPlanning and Establishing an ISMS: Learn how to define the scope of an ISMS\, conduct risk assessments\, and develop information security policies and objectives aligned with organizational needs.\nImplementing Security Controls and Risk Treatment: Master the process of selecting\, implementing\, and managing security controls from Annex A to mitigate identified risks and ensure compliance with international best practices.\nLeadership and Organizational Roles: Understand the responsibilities of top management\, information security managers\, and implementation teams in supporting and driving ISMS success.\nDocumentation and Operational Control: Learn how to develop and maintain the necessary documentation\, operational procedures\, and control mechanisms required to meet ISO/IEC 27001 standards.\nMonitoring\, Measurement\, and Internal Audit: Gain skills to plan and conduct internal audits\, monitor ISMS performance\, and apply continual improvement practices to maintain compliance and effectiveness.\nPreparing for Certification Audit: Explore the ISO/IEC 27001 certification process\, including readiness assessment\, external audit stages\, and corrective action planning.\nLead Implementer Skills: Develop the leadership\, project management\, and communication skills needed to guide an organization through the full ISO/IEC 27001 implementation and certification journey.\n\n\n\n\n\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Nov 17 – Nov 19\, 2026 \n⏳ Duration: 3days • Live
URL:https://trainingheights.com/event/information-security-management-system-iso-27001-li/
CATEGORIES:EC-Council
ATTACH;FMTTYPE=image/jpeg:https://trainingheights.com/wp-content/uploads/2025/10/123-10.jpg
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BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261123T000000
DTEND;TZID=Africa/Lagos:20261126T000000
DTSTAMP:20261007T005622
CREATED:20251209T115057Z
LAST-MODIFIED:20261005T105941Z
UID:6415-1795392000-1795651200@trainingheights.com
SUMMARY:AI Management: ISO 42001 LI
DESCRIPTION:What You Will Learn\n\nUnderstanding ISO 42001 and AI Management Systems (AIMS): Gain a comprehensive understanding of the ISO 42001 standard\, its structure\, requirements\, and how it supports responsible\, safe\, and effective AI governance within organizations.\nEstablishing and Implementing an AI Management System:Learn how to design\, implement\, and maintain an AI Management System (AIMS) aligned with ISO 42001\, including policies\, processes\, documentation\, and organizational frameworks.\nRisk Management for AI Systems: Develop the skills to identify\, assess\, and treat AI-related risks—such as bias\, security threats\, data privacy issues\, model drift\, and operational risks—using standardized risk methodologies.\nAI Lifecycle Governance and Controls: Understand governance requirements across the AI lifecycle\, from data collection\, model development\, and validation to deployment\, monitoring\, and continual improvement.\nEthics\, Compliance\, and Responsible AI Practices: Learn ethical principles\, regulatory expectations\, transparency requirements\, and best practices for ensuring fairness\, accountability\, safety\, and compliance in AI implementations.\nIncident Response and Model Monitoring: Gain practical insights into creating procedures for detecting\, investigating\, and responding to AI system incidents\, failures\, or unintended outcomes.\nDocumentation\, Policies\, and Evidence Requirements: Learn how to prepare implementation documentation such as AIMS manuals\, data governance policies\, AI model logs\, and compliance reports required for certification.\nAudit Preparation and Evaluation: Understand how to prepare for internal and external audits\, demonstrate conformity with ISO 42001 requirements\, and maintain continuous readiness for certification.\nImplementation Tools and Techniques: Acquire templates\, frameworks\, and practical tools to plan\, execute\, and manage AI system implementation projects efficiently and effectively.\nCertification and Professional Competence: Get fully prepared for the ISO 42001 Lead Implementer exam with expert guidance\, implementation exercises\, case studies\, and real-world examples.\n\n\n\n\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Nov 23 – Nov 26\, 2026 \n⏳ Duration: 4days • Live
URL:https://trainingheights.com/event/ai-management-iso-42001-li/
CATEGORIES:EC-Council
ATTACH;FMTTYPE=image/jpeg:https://trainingheights.com/wp-content/uploads/2025/12/ISO-42001-LI.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261123T000000
DTEND;TZID=Africa/Lagos:20261126T000000
DTSTAMP:20261007T005622
CREATED:20260817T131718Z
LAST-MODIFIED:20261005T110428Z
UID:7805-1795392000-1795651200@trainingheights.com
SUMMARY:LEAD CYBERSCURITY MANAGER-ISO 27032
DESCRIPTION:What You Will Learn\n\nCybersecurity Management Fundamentals:Understand the principles\, concepts\, and best practices of cybersecurity management ISO 27032 – LEAD CYBERSCURITY MANAGER and how they support the protection of organizational information\, systems\, networks\, and digital assets.\nISO/IEC 27032 Framework:Gain a comprehensive understanding of ISO 27032 Lead Cybersecurity Manager and its approach to establishing\, implementing\, maintaining\, and continually improving cybersecurity practices.\nCybersecurity Risk Management:Learn how to identify\, assess\, prioritize\, and treat cybersecurity risks while developing appropriate controls to reduce threats and vulnerabilities.\nCybersecurity Governance & Strategy:Develop the ability to establish cybersecurity policies\, objectives\, roles\, responsibilities\, and governance structures aligned with organizational strategy and business requirements.\nThreat & Vulnerability Management:Learn how to identify common cyber threats\, vulnerabilities\, attack vectors\, and emerging risks\, and implement appropriate measures to strengthen organizational resilience.\nIncident Management & Response:Understand how to establish effective processes for detecting\, analyzing\, responding to\, and recovering from cybersecurity incidents.\nNetwork & Digital Security:Gain knowledge of protecting network infrastructure\, online services\, connected systems\, and digital environments against cybersecurity threats.\nSecurity Controls & Monitoring:Learn how to select\, implement\, monitor\, and evaluate cybersecurity controls while using appropriate metrics to measure security performance.\nCybersecurity Awareness & Stakeholder Management:Develop strategies for building cybersecurity awareness\, strengthening security culture\, and effectively communicating cybersecurity risks and responsibilities across the organization.\nContinual Improvement & Leadership:Learn how to lead cybersecurity improvement initiatives\, evaluate the effectiveness of security measures\, and drive continual improvement of the organization’s cybersecurity management capabilities.\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Nov 23 – Nov 26\, 2026 \n⏳ Duration: 4days • Live
URL:https://trainingheights.com/event/lead-cyberscurity-manager-iso-27032/
CATEGORIES:Iso standards
ATTACH;FMTTYPE=image/png:https://trainingheights.com/wp-content/uploads/2026/08/Generated-Image-August-17-2026-1_58PM.png
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BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261123T000000
DTEND;TZID=Africa/Lagos:20261127T000000
DTSTAMP:20261007T005622
CREATED:20260506T094442Z
LAST-MODIFIED:20261005T110654Z
UID:7117-1795392000-1795737600@trainingheights.com
SUMMARY:Certified Ethical Hacker (CEH)
DESCRIPTION:What You Will Learn\n\nCertified Ethical Hacking Fundamentals: Understand the principles of ethical hacking\, penetration testing\, and the role of ethical hackers in identifying and preventing cyber threats.\nFootprinting & Reconnaissance: Learn how to gather information about target systems\, networks\, and organizations using open-source intelligence and reconnaissance techniques.\nScanning & Enumeration: Develop skills to identify live systems\, open ports\, services\, and vulnerabilities using scanning and enumeration tools.\nSystem Hacking Techniques: Understand methods used to gain access to systems\, escalate privileges\, and maintain access\, as well as how to defend against such attacks.\nMalware Threats & Analysis: Learn about different types of malware\, how they operate\, and techniques used to detect\, analyze\, and prevent malware attacks.\nNetwork & Web Application Security: Gain knowledge of securing networks and web applications\, including identifying vulnerabilities such as SQL injection\, XSS\, and other common exploits.\nWireless & Mobile Security: Understand the risks associated with wireless networks and mobile devices\, and how to secure them against unauthorized access and attacks.\nCryptography Fundamentals: Learn the basics of encryption\, hashing\, and cryptographic techniques used to protect sensitive data.\nCloud Security & IoT Security: Explore security challenges in cloud environments and Internet of Things (IoT) systems\, and how to mitigate associated risks.\nPenetration Testing & Reporting: Develop the ability to conduct ethical hacking tests\, document findings\, and provide actionable recommendations to improve security posture.\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Nov 23 – Nov 27\, 2026 \n⏳ Duration: 5 day • Live
URL:https://trainingheights.com/event/certified-ethical-hacker-ceh/
CATEGORIES:Information Security
ATTACH;FMTTYPE=image/jpeg:https://trainingheights.com/wp-content/uploads/2026/05/Certified-Ethical-Hacker-CEH.jpg
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BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261124T000000
DTEND;TZID=Africa/Lagos:20261126T000000
DTSTAMP:20261007T005622
CREATED:20251015T100812Z
LAST-MODIFIED:20261005T111346Z
UID:5488-1795478400-1795651200@trainingheights.com
SUMMARY:IT Service Management System: ISO 20000 LI
DESCRIPTION:What You Will Learn\n\nIntroduction to ISO/IEC 20000 and IT Service Management (ITSM): Gain a deep understanding of ISO/IEC 20000\, the international standard for IT service management\, and learn how it supports the delivery of consistent\, efficient\, and high-quality IT services.\nISO/IEC 20000 Framework and Requirements: Explore the structure\, scope\, and requirements of the standard\, and understand how it aligns with organizational objectives\, customer satisfaction\, and continual improvement.\nPlanning a Service Management System (SMS): Learn how to define the scope\, policies\, and objectives of a Service Management System\, ensuring it is aligned with business strategy and stakeholder needs.\nImplementing the SMS: Master the process of implementing IT service management practices\, including change management\, incident management\, service continuity\, capacity management\, and service level management.\nRoles and Responsibilities in Implementation: Understand the roles of leadership\, service managers\, and implementation teams in establishing and maintaining an effective and compliant service management system.\nRisk Management and Continual Improvement: Develop the ability to identify\, assess\, and manage risks while embedding continual improvement practices to enhance service quality and organizational performance.\nPerformance Evaluation and Monitoring: Learn how to evaluate service performance through audits\, monitoring\, and measurement\, ensuring the SMS remains effective and aligned with ISO/IEC 20000 requirements.\nPreparing for Certification Audit: Gain the knowledge to prepare your organization for internal and external audits\, including documentation management\, evidence collection\, and corrective action planning.\nLead Implementer Competencies: Build leadership and project management skills to guide your organization through ISO/IEC 20000 implementation\, certification\, and ongoing service excellence.\n\n\n\n\n\n\nLimited Slots Available\nSecure your seat — limited availability \nWe keep class sizes small to ensure hands-on support and personalized feedback. \nSeats left: 12 \n📅 Happening on: Nov 24 – Nov 26\, 2026 \n⏳ Duration: 3days • Live
URL:https://trainingheights.com/event/it-service-management-system-iso-20000-li/
CATEGORIES:EC-Council
ATTACH;FMTTYPE=image/jpeg:https://trainingheights.com/wp-content/uploads/2025/10/ISO-20000-LI-New.jpg
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